Balancing Act of Channels V/s Branch transactions
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I came across wisdom of channel v/s branch transactions for Private and Public Banks...
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TRANSACTIONS | StateBank group | ICICI Bank | UTI | HDFC Bank | UnionBank of India | Bank of India |
No of ATMs: | 5500 | 2030 | 1760 | 1275 | 435 | 300 |
In a day: | 200 | 320 | 200 | 300 | 60-70 | 140 |
At ATMs: | 30% | 45% | 96% | 53% | 15-20 % | 20% |
At branches: | 70% | 25% | 4% | 27% | 80-85 % | 80% |
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